NOC-as-a-Service

Our network operation centers monitor tens of thousands of infrastructure elements around the clock. High-level NOC management expertise and custom-built systems ensure you achieve the infrastructure performance and availability needed to grow and thrive with confidence in a quickly-changing IT landscape. Simply put, our goal is 100% uptime for our client’s technology environment.

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Service at every level of technical support

Our multi-tier operational support structure enables managers to leverage the lower-cost first-level or Tier 1 team to perform routine activities, freeing up high-level technical teams to focus on more advanced support issues. By following an operational methodology that utilizes a tiered support structure in full alignment with the ITIL framework, our NOC can rapidly respond to incidents and events and continue to implement changes as needed, all under a more cost-effective service model.

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Overcome virtually any NOC support challenge

Our service catalog covers a wide range of operational support functions for proactively monitoring, detecting, and measuring service availability and performance across your infrastructure and its support operations.

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A NOC solution for enterprises, service providers, and OEMs

we know how to ensure infrastructure and application availability throughout the enterprise, prioritize outstanding customer communications for service providers, provide detailed network performance metrics via dashboards and reports for OEMs and their customers, or support any other key business driver and deliver a solution fit just for you.